Compassionate Care for Your Beloved Companions

For dogs, we require current vaccinations for distemper, parvovirus, and kennel cough. Cats need protection against feline enteritis and cat flu. We request vaccination certificates before the first boarding stay.

Absolutely. Whether your pet requires prescription food, has allergies, or follows a specific feeding schedule, we'll maintain their routine exactly. You can provide their regular food or we can source it if needed.

Our team is trained in medication administration including tablets, insulin injections, and topical treatments. We maintain detailed logs and can coordinate with your veterinarian for ongoing conditions.

We contact you immediately if we notice any health concerns. With your authorisation, we can take your pet to their regular vet or our partnered emergency veterinary clinic. All costs are discussed with you before proceeding.

Yes, we encourage shorter introductory visits for anxious animals. This helps them become familiar with our environment, staff, and routines before a longer stay. There's no charge for these familiarisation sessions.

Dogs receive multiple outdoor sessions daily in our secure exercise areas, with duration and intensity matched to their age and fitness level. Indoor play and enrichment activities are also provided. Cats have access to climbing structures and interactive toys.